Johann Wolfgang von Goethe
“I have come to the frightening conclusion that I am the decisive element.
It is my personal approach that creates the climate.
It is my daily mood that makes the weather.
I possess tremendous power to make life miserable or joyous.
I can be a tool of torture or an instrument of inspiration,
I can humiliate or humour, hurt or heal.
In all situations it is my response that decides whether a crisis is escalated or de-escalated,
and a person is humanized or de-humanized."
Johann Wolfgang von Goethe