Johann Wolfgang von Goethe

“I have come to the frightening conclusion that I am the decisive element.

 It is my personal approach that creates the climate. It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humour, hurt or heal. 

In all situations it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized." 

 Johann Wolfgang von Goethe

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